Return & Refund Policy 🛍️🔄

Returns & Exchanges 🔁

We want you to love your purchase! If you're not completely satisfied, we’re happy to help.

✅ Return Window: You have 30 days from the delivery date to request a return.
📦 Condition: Items must be unused, unworn, and in original packaging.
🚫 Non-Returnable Items: Personalized, intimate, and clearance items are final sale.

Refund Process 💰

💳 Refund Method: Once we receive and inspect your return, refunds are issued to your original payment method within 7 business days.
📧 Notification: We’ll email you once your refund is processed.

How to Initiate a Return 📩

1️⃣ Contact us at 

 with your order number.
2️⃣ We’ll provide a return shipping label (if applicable).
3️⃣ Pack the item securely and drop it off at the nearest shipping center.

Damaged or Wrong Items? 🛠️😞

If you receive a defective or incorrect item, please email us within 48 hours with photos, and we’ll make it right!

Late or Missing Refunds ⏳

If you haven’t received a refund yet:
🔹 Check your bank account.
🔹 Contact your card provider (it may take time to reflect).
🔹 Still no refund? Contact us at 

💌 Questions? We’re happy to help! Reach out anytime at 

Please note that returns will need to be sent to the following address: 4, Clarkfield, Mill End, Rickmansworth. WD3 8FH